I was referred to Devine Services from a friend of mine. Our furnace has being shutting down at night. Waking up to no heat. I had two other heating companies try and troubleshoot, with no luck. When I called Devine I explained the situation in detail and asked if they would mind sending their top troubleshooting technician. Not only did they not mind me asking they stated their tech would coming right away. I was skeptical due to no one being able to solve the issue we were having, but also enthusiastic.

Within an hour Glen showed up at my house and started troubleshooting with me. He went through every piece of hardware on the unit until he found the issue! I will not bore you by going into detail, but I will say he spent some time diving into my furnace. He not only found the issue he spent time understanding my system and my home. After getting the parts he need to resolve the issue, he spent more time fine tuning my system to high efficiency. Glen and I spent nearly an hour just going over all the details of what I can do to make this unit last. I was so impressed with his knowledge, patience, and attitude.

I stated earlier that I had two other heating companies come, and try and diagnose the issue. The first did nothing and said the unit was just dirty and charged me $190. The second came spent the majority of the time explaining to me the unit was good enough to support my house and then went on to tell me the unit was emitting CO2 (which was completely false). He then stated I needed to spend $1600.00 on a new "inducer." This is when I felt I was in need of referrals.

Devine Services charged me $675.00 to solve the issue, replace the part, (which I went ahead and asked to replace the sister parts due to age), and fine tuned my entire system including testing temp, humidity, zones, etc..

Glen was top notch, and I am pleased to say he encouraged me to call and ask for him if I needed any further help.

Thank you Devine Services and I will definitely be passing the word about your exceptional service.